Land & Sea Tours

216 Arboleda Road, Santa Barbara
1 avis
2.00/10.00
+1 805-683-7600

Land & Sea Tours sur la carte

Critiques

Della Cook (17.11.2016 02:44)
Terrible service! 8 people waited in the hot sun at the location told by the phone message on the Land Shark website, for over an hour. The message says Land Shark leaves at 12 and 2, 7 days a week. We showed up at 1:30 to get our tickets, No Land Shark, 2 it supposed to leave, No Land Shark, 2:30 No Land Shark. We called the number on the website and left messages to find out what went wrong. No return call, No response what so ever. Even the day after when there should at least be a return call to apologize. Nada! There were tourists in their 80's and Locals excited to share a little bit of Santa Barbara with friends and family. I have never had such terrible customer service. In this day and age the phone number should be linked to a cell number in case something like this goes wrong. Terrible business, please don't bother!
Signed 8 angry customers! If some kind of response or apology was made, perhaps this might have been a kinder review.

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